Nau mai, haere mai

Tiaki ā-Whānau

E mōhio ana mātou he mahi ngātahi te whakaora me te oranga, ā, he wā anō e uru ai te whānau.
Kei te ū mātou ki te whakarato wāhi hei tautoko i te uru mai o te whānau — ina koa mō ō tātou kaumātua, mō te hunga hoki e kaha ake ana te tautoko i te aroha o te whānau.
Ahakoa he iti ētahi rūma i te wā nei, ka whakapau kaha tonu mātou ki te āhei o te whānau te uru mai, ā, ka whakaaro tonu mō ngā whakapai ake ā mua.

Ngā Hāora Wātea

He whānui ngā hāora o te whare haumanu — mai i te ata moata ki te ahiahi pō — kia māmā ake te toro mai o ngā tūroro, ahakoa ngā herenga mahi, whānau rānei.
E mārama ana mātou ko te āheitanga me te whakaritenga he wāhanga nui o te oranga tonutanga o te hapori.

Te Mātauranga me te Mahi Ngātahi Ahurea

Kei te whakapakari tonu mātou i tō mātou mōhio me te māramatanga ki ngā tikanga me ngā whakapono Māori.
E whakapono ana mātou mā te mōhio ki ēnei uara me te mahi ngātahi ki ngā tūroro ka hua ake ngā hononga kaha ake, ngā putanga pai ake, me te ara whakaora whai hua ake.
Ina rongo te tangata kei te whakaaetia ōna tikanga me ōna uara e tōna kaiwhakaora, ka kaha ake tana whai wāhi ki tōna haerenga whakaora.

To Mātou Oati Tonu

E mōhio ana mātou, ko te ako mō te ahurea he haerenga, ehara i te wāhi mutunga.
Kei te rapu tonu mātou i ngā ara hei whakapai ake i tā mātou whakahonore i ngā mātāpono o Te Tiriti o Waitangi, ā, hei tautoko hoki i ngā hua hauora taurite mō te iwi Māori.

He aha te mea nui o te ao?
He tāngata, he tāngata, he tāngata.

Welcome

Whānau-Centred Care

We recognise that healing and wellbeing are often a collective process involving whānau. Our clinic aims to provide spaces that allow for whānau involvement — particularly for our older patients or those who feel more supported when accompanied by family. While some rooms are limited in size, we do our best to accommodate whānau whenever possible, and we continue to keep this in mind for future facility improvements.

Accessibility and Opening Hours

Our extended opening hours — early mornings and later evenings — are designed to help patients access care in a way that best fits their whānau and work commitments. We understand that flexibility supports the holistic well-being of our community.

Cultural Awareness and Partnership

We are actively building awareness and understanding of Māori cultural practices and beliefs among our team. We believe that recognising these values and supporting joint decision-making leads to stronger relationships, improved outcomes, and better recovery experiences. When patients feel their cultural practices are respected and included in their care, they are more likely to engage fully in their healing journey.

Our Ongoing Commitment

We acknowledge that cultural competence is a journey, not a destination. We are continuously seeking ways to improve how we honour Te Tiriti o Waitangi principles and how we support equitable health outcomes for Māori.

What is the most important thing in the world?
It is people, it is people, it is people.

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Cole Tinkler

Physiotherapist

BHSc(Physio)

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Hayley Cameron

Physiotherapist

BHSc(Physio)

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Dylan Lonia-Hughes

Physiotherapist

BHSc(Physio)

Our Great
People

At Roland Jeffery Physiotherapy you’ll have support for your recovery with expert injury management and hands-on therapy techniques from our qualified & experienced physiotherapists.

Meet the Team